Legal · client service terms
Terms of service.
Draft — subject to counsel review before first engagement
1. What Bench provides
Bench (operated by BizLegal AI / DOR INNOVATIONS, “we”) provides measurement and benchmarking services for AI systems that perform legal tasks: structured evaluation of client-submitted model outputs against versioned, jurisdiction-specific test materials, producing scores, error classifications, corrections, and remediation guidance (the “Services” and the resulting “Reports”).
2. What Bench does not provide
The Services and Reports are not legal advice, are not a legal opinion on any matter, and do not create an attorney-client relationship. Bench is not a law firm and does not operate a lawyer referral service. Experts engaged by Bench work for Bench as independent contractors on analytical tasks; no client acquires any relationship with, or claim against, any individual expert.
3. Fees
Services are provided for flat fees stated at order time. Fees are for measurement work and are not contingent on results. Except as stated in a signed order, fees are non-refundable once evaluation work has begun. Prices exclude VAT and similar taxes where applicable.
4. Client materials and confidentiality
We treat client-submitted materials and client-identified results as confidential, use them only to deliver the Services, and retain them for twelve (12) months from delivery unless a shorter period is agreed or deletion is requested earlier, after which they are deleted. We never publish client-identified scores or results.
5. Data rights — three categories
The parties distinguish three categories of data, with different ownership:
(a) Client Inputs. Materials the client submits (prompts, documents, configuration, product information) remain the client's property. We receive a licence to use them solely to deliver the Services.
(b) Client Model Outputs. Outputs generated by the client's AI system remain the client's property (or that of its licensors). We receive a licence to reproduce and analyse them solely to deliver the Services and, in anonymized and aggregated form only, to develop industry benchmarks and quality intelligence, provided no client-confidential information, proprietary model architecture, or identifiable business data is disclosed.
(c) Bench Evaluation Materials. The evaluation rubrics, scoring data, error classifications, gold-standard answers and corrections, benchmark items, and all derived benchmark materials are created by Bench, are and remain the exclusive property of Bench, and are licensed to the client for its internal use as part of the Report. For clarity, a gold-standard answer states what the law is; it is authored by Bench's experts and does not derive from, incorporate, or disclose Client Inputs or client-confidential information.
6. Methodology; no warranty of outcomes
Reports measure a defined test set, against a named benchmark version, at a stated point in time, under the methodology published at bench.bizlegal-ai.com/methodology. Reports are not a certification, not an audit under any statutory standard, and not a warranty that the measured system is safe, accurate, or compliant in production. AI systems change; a measurement is a snapshot.
7. Liability
To the maximum extent permitted by law, our aggregate liability arising out of or relating to an engagement is capped at the fees paid for that engagement, and neither party is liable for indirect, consequential, or punitive damages. Nothing limits liability that cannot be limited by law.
8. General
Orders may be executed and delivered electronically. These terms, together with an order and the Data Processing Addendum where it applies, are the entire agreement for the Services. Governing law and forum are stated in the order form.
Questions: team@bizlegal-ai.com · Data processing: /legal/dpa